Question 1

From what age can you enter the rooms?

Accepted Answer

From 5 years old, for the children's version of "Hansel & Gretel" and from 7 years old (under the responsibility of their companions) for the other rooms.

Question 2

I have never played, is it difficult?

Accepted Answer

Don't worry! The concept is simple and the rooms have various degrees of difficulty. Our team is here to support you and recommend the most suitable game for you.

Question 3

Can I quit the game in the middle of the game?

Accepted Answer

Yes, the confinement is only symbolic and the door can be opened at any time by pressing the "panic button". All our rooms are monitored with cameras and you will carry a radio with you to keep in touch with our team during the experience.

Question 4

I'm a foreigner, can I play?

Accepted Answer

Absolutely. Our rooms are available in English and French, you just have to let the team know in advance.

Question 5

What if I'm late?

Accepted Answer

This is a game against the clock, so we ask that you arrive 15 minutes early. If you arrive later, each minute will be subtracted from your time to play. If the team is more than 15 minutes late, the game will be automatically canceled and the amount will not be refunded.

Question 6

How do I reserve?

Accepted Answer

Click on the "Book Now" buttons. To finalize the reservation, an advance payment of $500.00 is required, which will be deducted from the total cost. The rest depending on the number of people you take can be paid directly with us. You have up to 24 hours to modify your reservation.

Question 7

What happens if we are more than 7 players?

Accepted Answer

You can play in "competition mode", entering 2 different rooms at the same time and swapping places. Our team will be in charge of deciding which team was the most agile and quickest to escape.

Question 8

Can I record or take photos in the rooms?

Accepted Answer

Don't be a spoiler! Let's not spoil the mystery for those who haven't played yet! But you can take photos and videos outside the rooms.

Question 9

Do you organize events?

Accepted Answer

Yes. To learn more about business events, birthdays, farewells or other events, you can contact us.
Remember that all our rooms are made to be set up anywhere, so do not hesitate to contact us if you have an upcoming event.

FAQ's

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